Previously only for postpaid customers (Telenor Persona), now Telenor sign in Web Self Service Portal can be used by prepaid customers as well. Via this service, the customers can manage call records and call history of the Telenor number they are using. The service guides you how to manage call records, mobile number registration and also how to manage Telenor WSS account. The customers can have a look at all the calls with detail and the payment charged for it. The registration process is authentic because when you register, an authentication code is sent to your Telenor mobile number from which you are registering and registration will complete only after the code is confirmed.
Many additional features are added to this service for postpaid customers of Telenor (Persona) while djuice and Talkshawk customers are also allowed to register and use web self-service. Major features of Telenor Web self-service include viewing your profile, updating your address, addition or removal or just viewing the value added services you subscribed to or you want to subscribe, details of calls and SMS you have sent or received, viewing any Friends & Family numbers you have added, history of balance recharge you have made, date of expiry for your account, transferring from one package to another and blocking the SIM if you lose the SIM or you have lost your phone.
After a long downtime Telenor Portal is back online.
This is a very handy service offered by Telenor as it gives you a firm command over many factors related to your phone. You don’t need to remember any codes to activate or deactivate the value added services and you can do it easily through the Telenor web self-service. You are able to keep a track of who called you and who did you call. Even if you forgot to save some important numbers, you don’t need to worry. You can always track the record and get access to the numbers once again. You can keep your finance in balance by tracking how much did you spent on mobile in previous few days or even weeks and months. You don’t need to remember what date your account expires on and you can always check the date and recharge. Changing packages has always been a hectic process but with the introduction of the web self-service it has never been this easy. If you lose your phone or SIM, you always had to go to Telenor office or franchise but not now. Now it is at your finger tip, in your house, to just log in to your account via your computer and block the SIM in order to avoid any inconvenience from SIM loss or phone theft. Postpaid customers get some additional services like minutes information, changes to the price plan, getting duplicate bill and current bill information, credit limit available to them, making a payment and even they can add a direct debit to their account via this service.
To wrap things up, this service makes life much easier for those who have a busy schedule and in addition this service helps a lot to recover your dialed or received numbers which you might lose in case of theft/loss of your mobile phone.